However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I wonder how many others they are doing this to?īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. This company is a fraud! I am seeking legal counsel about this matter. com for the amount of $789.40 Please explain to me how I was able to purchase something when I cannot even get into my account. I got an invoice today from the email address no - reply dropbox.

There is no way to contact a real-life person to handle any of this and no way tp even email anyone unless you pay for an account. Dropbox says that I should have a backup phone (Have never been able to afford more than one phone at a time for myself) or that I should have some sort of backup code or something that I was NEVER given back then.

The person with my old phone number refuses to send me the code that is being sent to them because they think I am a scammer. This is important because I had enabled two-step authentication to ensure the safety of my account. I signed up for Dropbox around 2009-2012 and have not been able to get into that account for five years because I got a new phone number.

Dropbox customer service live chat